Privacy policy

MindRoots is an independent digital publisher of practical ebooks on psychology, parenting and social skills, sold exclusively as instant digital downloads (PDF and EPUB).

For any question about this policy or your personal data, contact us at mindroots.support@gmail.com.

Order information: when you purchase an ebook we record your email address, the title purchased, the amount paid and the date of the transaction. We need this to deliver your files, provide support and process refunds.

Support correspondence: if you contact us, we keep the conversation so we can resolve your request and maintain a record of the assistance provided.

Technical data: like most websites, our hosting provider may automatically record standard technical logs (IP address, browser type, pages visited) used solely to keep the site secure and running.

All payments are processed by PayPal as a secure third-party payment processor. When you check out, you interact with PayPal directly and your payment is subject to PayPal's own privacy policy.

MindRoots never sees, stores or has access to your full card number, bank details or PayPal password. We only receive a payment confirmation and the contact details needed to deliver your order.

To deliver your ebooks instantly after purchase and re-send download links if needed.

To process refunds in line with our 14-day no-questions-asked refund policy.

To answer customer service questions and resolve payment disputes.

To meet legal, tax and accounting obligations where required.

We do not sell, rent or share your personal data with advertisers or data brokers, and we do not send marketing emails without your consent.

We keep order records for as long as needed to provide support, honour refunds and comply with legal obligations, after which data is deleted or anonymised.

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or misuse.

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, at any time, by emailing mindroots.support@gmail.com. We respond within 30 days.

If you are located in the EEA, UK or another region with data protection laws, you also have the right to lodge a complaint with your local supervisory authority.

We may update this Privacy Policy from time to time. The version published on this page is always the current one, and continued use of the site after an update constitutes acceptance of the revised policy.